Repairs & Care Instructions
Repair & Care Instructions
FK-R will undertake repairs of wear & tear of its products for a fee. However, this is purely subject to the feasibility of the repair and final decision will be taken by FK-R.
In case you want to give your product for repairs, please send an email to firstname.lastname@example.org and give us a description of what repairs are required, along with pictures of the product and a copy of the purchase invoice. If we approve, you can send the product to us and we will examine it and give you an estimate for the repair cost.
Please note that FK-R will not bear any courier or shipping costs for products sent to us for repairs. The shipping costs will be borne by the customer and FK-R will also not be responsible for any loss/damage/theft that occurs during shipping.
It usually takes us 21 working days to complete the repairs after we have received the product and the customer has approved the quotation.
Taking Care Of Your Riding Gear
How to wash and dry the insulated liner and body armour?
The insulated liner needs to be hand-washed in warm water with a mild liquid laundry detergent. Post that, it has to be properly rinsed with clean water and then kept for drying. The liner has to be drip-dried only. Please avoid using machine dryers, hair dryers or putting it into direct sunlight. The body armour can be wiped clean with a wet cloth.
How to wash and dry the textile jacket or pants?
The textile jacket and pants have to be hand-washed in warm water with a mild liquid laundry detergent. If there are hard stains or mud marks on the jacket/pants, you can use a soft-bristled brush to clean it off but avoid being too harsh or rough on the textile. Do not use bleach, automotive cleaners or any other chemicals. After washing it, let the jacket/pants drip dry. Do not use washing machine, hair dryers, machine dryers and direct sunlight.
How to wash and dry the leather gloves?
If there are hard stains on the gloves, use a soft-bristled toothbrush to clean them off carefully. The leather can be cleaned using a garment leather cleaner but make sure it doesn’t come in contact with the textile, embroidery or any other component of the gloves. If your gloves become wet, please let them dry properly and keep them away from heat or fans. Once dried, apply some leather conditioner to keep them soft.